Shipping

We're excited to bring Intershell Seafood to most of the U.S.! Here's a breakdown of our shipping capabilities:

  • Fresh Seafood Orders (Overnight Shipping): We ship fresh seafood to all states except Hawaii and Alaska.
  • Frozen Seafood Orders (2-Day Shipping): We ship our high-quality frozen seafood to all states, including Hawaii and Alaska.

Do you deliver to Hawaii or Alaska?

Yes we do, but only for Frozen Seafood Orders.

To ensure optimal freshness upon arrival, all frozen seafood orders will be shipped on a Monday or Tuesday. This helps avoid weekend transit delays.

Please note: We also do not offer overnight delivery for fresh or live seafood items to Hawaii or Alaska due to transit time limitations.

If you're from Hawaii & Alaska looking to purchase FRESH New England seafood, please contact us. We'll happily refer you to one of our wholesale partners there who can assist you.

We do not ship to Canada, Puerto Rico, or any other international countries.

All fresh and frozen seafood orders from Intershell seafood are shipped from our facility located at 9 Blackburn Drive, Gloucester, MA 01930.

You can calculate your estimated shipping costs once the items are added into your cart by opening your cart and finding the “Shipping Calculator” button. All shipping costs are based off the total weight of your order, the type of seafood ordered, and the zone you are located.

We offer 2-tiered shipping prices at different rates:

  1. Overnight Shipping
  2. Two Day Shipping

At this point in time, we do not offer free shipping. At Intershell, we maintain a policy of transparent pricing. To achieve this, we do not include freight costs within our product prices. This allows us to provide our customers with the most accurate and up-to-date shipping rates based on their specific location and order size. We believe this level of transparency ensures you are always aware of the exact costs associated with your purchase.

If your order has not yet been fulfilled or shipped, we may be able to update the shipping address - Please contact us.

If your order has already been shipped, updating the shipping address will cause a one-day delay, which may adversely affect the contents of your order. Please double-check your order confirmations ensuring
that the correct shipping address has been entered.

Delivery

If you need your order by a specific date, please let us know in the "Additional Notes" section at checkout. We will do our best to ensure your order is fulfilled and delivered on time.

No, but you can write us a note when you checkout. All orders that are placed will be fulfilled within 1-2 business days. If an item you ordered is out of stock or there is a delay in fulfilling your order, we will contact you to ask how you would like to proceed.

No, you do not need to be home, but it is the customer's responsibility to receive the package(s) on the date of delivery and within a timely manner after the order has been delivered.

All shipments are sent with a Shipper Release clause, meaning that as long as the driver feels comfortable leaving the package at the delivery address they will, without requiring a signature. This ensures that our shipments are received within a timely manner due to the perishable nature of our products.

Holiday Shipping

Intershell Seafood and FedEx are closed on the following holidays, and no shipments will be delivered. When ordering for a holiday event, please request a delivery date that does not fall on the holiday itself.

  • New Year's Day (January 1)
  • Martin Luther King Jr. Day (January 15)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (first Monday in September)
  • Thanksgiving Day (fourth Thursday in November)
  • Christmas Day (December 25)

Shipping Information

Read more about our 1 Day Shipping & 2 Day Shipping policies.

  • 1 Day Shipping

    Here is a detailed breakdown of our shipping policy, specifically for our fresh seafood orders.

  • 2 Day Shipping

    For a cost-effective option, our frozen seafood items qualify for our 2-day shipping rate.

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